Terms of service

Welcome to Adivasi Neelambari Herbal Hair Oil. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our Shopify store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. If you do not agree to these Terms, please do not use our website.

2. Products

We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

As our products are made using herbal ingredients, individual results may vary depending on hair type, scalp condition, lifestyle, and regular usage. We do not guarantee specific results for every customer.

3. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

  • Payment must be completed before your order is processed.

  • We reserve the right to change product prices at any time without prior notice.

  • In the event of a pricing error, we may cancel or refuse any affected order.

4. Orders

We reserve the right to:

  • Accept or reject any order at our sole discretion.

  • Limit quantities purchased.

  • Cancel orders due to pricing errors, suspected fraud, or product unavailability.

If your order is cancelled after payment has been received, any applicable refund will be processed to your original payment method.

5. Shipping and Delivery

We aim to dispatch orders promptly; however, delivery times are estimates and may vary depending on your location and courier services.

We are not responsible for delays caused by:

  • Courier partners

  • Natural disasters

  • Government restrictions

  • Customs procedures

  • Other circumstances beyond our reasonable control

6. Returns and Refunds

Returns, refunds, and replacements are governed by our Return & Refund Policy, which forms part of these Terms. Please review that policy before making a purchase.

7. Product Use

Our herbal hair oil is intended for external use only.

Customers should:

  • Read the product instructions before use.

  • Perform a patch test before first use.

  • Discontinue use if irritation or an allergic reaction occurs.

  • Consult a healthcare professional if they have concerns about using herbal products.

Our products are not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of Adivasi Neelambari Herbal Hair Oil and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website's operation or security.

  • Upload harmful software or malicious code.

  • Provide false or misleading information when placing an order.

10. Limitation of Liability

To the fullest extent permitted by law, Adivasi Neelambari Herbal Hair Oil shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised Effective Date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Mysore, Karnataka, India.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Adivasi Neelambari Herbal Hair Oil

Email: sandeepbabulal0018@gmail.com

Phone: +91-8105789980

Address:
2nd Pakshirajapura,
Nelluru Pala Post,
Hunsur Taluk, Mysore,
Karnataka – 571105, India